FAQ
If you have any questions, please check below if not please email [email protected]
Online tutorials are $7. You can sign up for one of our memberships. Our VIP membership is $40 a month and the Homie membership is $25 a month.
You need to be a VIP or Homie Member. Once you are a member, you need to log into your account and you can access it through your member dashboard. Scroll to the bottom of your member dashboard and you will see it!
They vary in length but are anywhere from 5min - 20mins.
You can watch the full dance with music from the class homepage by clicking the original video/class promo.
You can do this through your account settings. If any issues email [email protected]
Yes, please email [email protected]
Please try signing out and signing back in. If that doesn’t work, please try a different internet browser. If any issues email [email protected]
If they are not in your junk or spam folder, it probably means you have put your email in wrong so please email us [email protected]
Yes, you can switch to a different membership at any time. Just email [email protected]
You can do this through your user account. If you sign in, you can go to account settings and make the change here. If any issues email [email protected]
You may terminate your membership at any time, for any reason, by following the instructions on your user dashboard/settings. If you cancel your membership before the end of the applicable billing cycle, your account will be cancelled as of the following month. You will not receive a refund for the current billing period.
This is only available to our VIP members. Once you are a VIP, each month we will select a member at random to be featured.
Once you have signed up, the class will live within your account so when its time for the class, you will need to sign into your account - head to member dashboard and click on the class and it will direct you automatically to zoom. If any issues, we do also send you the zoom link in your purchase email.
We do have a 4 hour cancellation policy in place for our LIVE ZOOM classes. To cancel, please email [email protected] - 4 hours prior to start of class to receive a full refund. If, you miss this window, it will be counted as class taken.
Please check your email and your junk/spam - If you have not received it, please email us at [email protected]
No. These coupons are only valid for the PGLA Store. Shop here: https://www.playgroundla.dance/store
No. If they are not claimed within a month, they will expire.
No. This monthly coupon will only be valid for that month. If not claimed it will expire.